Comment
Very clean enjoyed our stay. Every things on the door step loads to do.

Comment
The bedroom suffered from lack of temperature controls. The room aircon could not be set lower than stuffy, and the bathroom under-floor heating plus heated towel rail could not be lowered or controlled in any way. The only way to survive was to leave it until the last possible moment and then have a cold shower before leaving the room as quickly as possible. The permanent stuffiness and overheating had encouraged a build-up of foot-sweat odour, now permeating the carpet. Opening the windows was not a good idea, because that let in the loud noise of the aircon plant, the efforts of which was having so little effect in the room. The maintenance staff were polite and did all they could to alleviate the situation, finally managing to disable the bathroom / sauna heated floor and towel rail. A letter of apology with a bottle of wine was also received; so the staff did everything that could have been asked of them. All services in the public areas of the hotel were good, with the exception of the reception process. On our arrival, the young lady trying to help us understood English well, and indeed spoke English confidently and without hesitation. Unfortunately, the English pronunciation which she had developed rendered the resulting speech virtually unintelligible to an English hearer. It took c. 20 minutes to register, with a good deal of information having been passed over in the process.

Comment
Great location, brilliant staff, wonderful stay!

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Beautiful hotel lovingly restored, decor calm and peaceful. Upgraded to suite -Highly recommended. Great central location, Staff very helpful polite and professional

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Excellent hotel central location within walking distance of most central london attractions and theatres. Room recently refurbished very comfortable and surprisingly quiet considering its location.

Comment
Clean, Modern, Good size rooms. Staff are very friendly and helpful. In the heart of everything, Leicester Square, Soho, Chinatown, Covent Garden, Trafalgar Square etc. All within walking distance and lots of fun for all.